Privacy Policy

We collect the following types of information:

Information provided directly: When you complete our contact form, we collect your name, email address, and the content of your message. This information is necessary to respond to your inquiry and offer you our financial advisory services.

Automatically collected information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, visit duration, and referral data. This information is collected through cookies and similar technologies, subject to your prior consent in accordance with our Cookie Policy.

Device information: We may collect technical data about the device you use to access our site, including device type, unique device identifiers, and screen resolution.

We process your personal data based on the following legal bases:

- Consent: For the use of analytical and advertising cookies, and for sending commercial communications.

- Contract performance: When necessary to provide you with the requested consulting services.

- Legitimate interest: To improve our services, ensure website security, and prevent fraud.

- Legal obligation: When we are required by law to retain or disclose your data, in accordance with the legislation of the Commonwealth of Puerto Rico and applicable federal laws.

We use your personal information for the following purposes:

- Responding to your inquiries and requests for information about financial assistance services.

- Evaluating your eligibility for state and federal aid programs.

- Providing personalized advisory services regarding tax credits, subsidies, and recovery programs.

- Improving and optimizing the user experience on our website.

- Complying with legal and regulatory obligations applicable in Puerto Rico and at the federal level.

- Sending communications related to your requests or changes to our services.

We do not sell, rent, or share your personal information with third parties for direct marketing purposes. We may share your information in the following limited circumstances:

- Service providers: With companies that help us operate our website and provide our services (data processing, web hosting, analytics).

- Legal requirements: When necessary to comply with a legal obligation, protect our rights, or respond to a valid legal process.

- With your consent: In any other situation, we will only share your information with your express consent.

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and periodic security audits. However, no electronic transmission or storage system is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form data is retained for a maximum of 24 months from your last contact, unless there is an ongoing contractual relationship.

You have the following rights regarding your personal data:

- Access: Right to request a copy of your personal data.

- Rectification: Right to correct inaccurate or incomplete data.

- Deletion: Right to request the deletion of your personal data.

- Objection: Right to object to the processing of your data.

- Portability: Right to receive your data in a structured, machine-readable format.

To exercise any of these rights, you can contact us at privacy@zestmediapr.com.

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with a revised update date. We recommend that you review this policy regularly.

If you have questions about this Privacy Policy or the processing of your personal data, you can contact us at:

Zestmediapr LLC

254 San Francisco Street

Old San Juan, PR 00901

Email: privacy@zestmediapr.com

Phone: +1 (787) 555-0142